If you feel you are in immediate danger, contact your local law enforcement immediately and report the incident to ensure your physical safety.
- Collect important information to document the nature of the incident. This information can include:
- Emails illustrating harassment, including the email headers.
- Blog / Newsgroup / Chat entries that illustrate the harassment.
If you believe that BTC can assist in your Harassment Investigation, Copy and paste any evidence into an email and send to email@example.com including the words “Harassment Investigation” in the subject line.
While BTC Broadband can use this information to process the incident, you will be required to contact your local law enforcement agency if you are interested in pursuing legal action, including the identification of a BTC Broadband customer.
Click here to learn more about Online Safety Tips for Children.