Unified Communications
BTC Broadband’s mobility tool – Accession Communicator – keeps you connected, wherever you are. It enables you to integrate voice, instant messaging, video, and email into a single platform for communication. Accession will become the primary means by which your employees communicate. Key benefits include:
- Integration into our adavanced IP voice service network for reliable performance and support. Your sensitive information is safeguarded through our industry standard security and privacy measures.
- Corporate directory/contact management – communicate with a click of a mouse, via IM, voice, or video. Add and subtract contacts from in or outside your company, or integrate with your Outlook contacts.
- “Presence” capabilities – know the status of your co-workers in real time – available, away, in a meeting, or offline – so you know the best way to reach them.
- Works with Windows and Mac- based operating systems.
- Visual voicemail – listen to your voicemails in any order, also see the voice to text transcription.
- Integrate with Outlook email to see presence status and click to dial or chat.
- Integrate with CRM and business productivity tools such Salesforce, Sugar CRM, WebEx, and Google.
