Unified Communications

Unified Communications


BTC Broadband’s mobility tool – Accession Communicator – keeps you connected, wherever you are.  It enables you to integrate voice, instant messaging, video, and email into a single platform for communication. Accession will become the primary means by which your employees communicate. Key benefits include:

  • Integration into our adavanced IP voice service network for reliable performance and support.  Your sensitive information is safeguarded through our industry standard security and privacy measures.
  • Corporate directory/contact management – communicate with a click of a mouse, via IM, voice, or video. Add and subtract contacts from in or outside your company, or integrate with your Outlook contacts.
  • “Presence” capabilities – know the status of your co-workers in real time – available, away, in a meeting, or offline – so you know the best way to reach them.
  • Works with Windows and Mac- based operating systems.
  • Visual voicemail – listen to your voicemails in any order, also see the voice to text transcription.
  • Integrate with Outlook email to see presence status and click to dial or chat.
  • Integrate with CRM and business productivity tools such Salesforce, Sugar CRM, WebEx, and Google.