Cloud Voice Features
BTC’s Cloud Voice Mobility app “Max UC” (formerly Accession Communicator) enables you to integrate voice, instant messaging, video, and email into a single, cross-platform user experience. This app will become the primary means by which your employees communicate. Key benefits include:

- A web portal that enables users to manage calls, faxes, and voicemails; administrators have powerful features to configure business-level features
- Desktop and mobile clients that enable instant messaging and “presence” capabilities (if someone is available or not) with your work group or entire company
- Outlook integration, click-to-dial, and voicemail-to-email to integrate Cloud Communications into how you work every day
- A Call Manager that allows users to easily personalize service to meet their individual needs – features like find-me/follow-me and simultaneous ring (with your mobile device)
- An Auto Attendant that is highly flexible and works in tandem with music-on-hold to play music or messages
- Call logs that provide a detailed record of your business’s usage
Feature Packages
Standard Features
|
Standard $20 |
Dial Tone |
✔ |
LD Calling |
✔ |
Cloud Voice Portal Web Self Service |
✔ |
Voicemail (Email, Greetings) |
✔ |
Call Hold |
✔ |
Multiple Call Appearances |
✔ |
Attended/Unattended Call Transfer |
✔ |
Music On Hold |
✔ |
Hot Line |
✔ |
Do Not Disturb |
✔ |
Call Transfer Directly to Voicemail |
✔ |
Find Me – Follow Me |
✔ |
Sim Ring |
✔ |
Unconditional Call Forwarding |
✔ |
Busy Call Forwarding |
✔ |
Delayed Call Forwarding |
✔ |
Unvailable Call Forwarding |
✔ |
Selective Call Forwarding |
✔ |
Selective Call Rejection |
✔ |
Anonymous Call Rejection |
✔ |
Call Forwarding and Rejection Options |
✔ |
Selective Call Acceptance |
✔ |
Last Number Redial |
✔ |
Priority Call |
|
Business Features
|
Business $29 |
Dial Tone |
✔ |
LD Calling |
✔ |
Cloud Voice Portal Web Self Service |
✔ |
Voicemail (Email, Greetings) |
✔ |
Call Hold |
✔ |
Multiple Call Appearances |
✔ |
Attended/Unattended Call Transfer |
✔ |
Music On Hold |
✔ |
Hot Line |
✔ |
Do Not Disturb |
✔ |
Call Transfer Directly to Voicemail |
✔ |
Find Me – Follow Me |
✔ |
Sim Ring |
✔ |
Unconditional Call Forwarding |
✔ |
Busy Call Forwarding |
✔ |
Delayed Call Forwarding |
✔ |
Unvailable Call Forwarding |
✔ |
Selective Call Forwarding |
✔ |
Selective Call Rejection |
✔ |
Anonymous Call Rejection |
✔ |
Call Forwarding and Rejection Options |
✔ |
Selective Call Acceptance |
✔ |
Last Number Redial |
✔ |
Priority Call |
✔ |
Professional Features
|
Professional $34 |
Dial Tone |
✔ |
LD Calling |
✔ |
Cloud Voice Portal Web Self Service |
✔ |
Voicemail (Email, Greetings) |
✔ |
Call Hold |
✔ |
Multiple Call Appearances |
✔ |
Attended/Unattended Call Transfer |
✔ |
Music On Hold |
✔ |
Hot Line |
✔ |
Do Not Disturb |
✔ |
Call Transfer Directly to Voicemail |
✔ |
Find Me – Follow Me |
✔ |
Sim Ring |
✔ |
Unconditional Call Forwarding |
✔ |
Busy Call Forwarding |
✔ |
Delayed Call Forwarding |
✔ |
Unvailable Call Forwarding |
✔ |
Selective Call Forwarding |
✔ |
Selective Call Rejection |
✔ |
Anonymous Call Rejection |
✔ |
Call Forwarding and Rejection Options |
✔ |
Selective Call Acceptance |
✔ |
Last Number Redial |
✔ |
Priority Call |
✔ |
BTC Collaboration Suite : Standard
|
Standard $20 |
Phone Applications |
|
Virtual Fax |
|
Desktop |
|
Instant Messaging |
|
Presence |
|
Outlook Integration |
|
Twinning |
|
Mobile |
|
Call Jump |
|
Meeting |
|
4 person web meeting; share voice, share video, share content, remote desktop, record |
|
|
|
BTC Collaboration Suite : Business
|
Business $29 |
Phone Applications |
✔ |
Virtual Fax |
✔ |
Desktop |
✔ |
Instant Messaging |
✔ |
Presence |
✔ |
Outlook Integration |
✔ |
Twinning |
✔ |
Mobile |
✔ |
Call Jump |
✔ |
Meeting |
|
4 person web meeting; share voice, share video, share content, remote desktop, record |
|
|
|
BTC Collaboration Suite : Professional
|
Professional $34 |
Phone Applications |
✔ |
Virtual Fax |
✔ |
Desktop |
✔ |
Instant Messaging |
✔ |
Presence |
✔ |
Outlook Integration |
✔ |
Twinning |
✔ |
Mobile |
✔ |
Call Jump |
✔ |
Meeting |
✔ |
4 person web meeting; share voice, share video, share content, remote desktop, record |
✔ |
|
|
ADD -ONS
- Additional Easy Auto Attendant
- Premium Attendant
- Up to 100 Person Accession Meeting
- BTCC Meeting Webinar
- Audio Conferencing
- Receptionist Console