BTC Broadband Careers

BTC Broadband Open Positions 

Marketing Coordinator
Note: This position is one involving safety-sensitive job duties.

I. POSITION SUMMARY:
Under the supervision of the Marketing Manager, the Marketing Coordinator is responsible for providing strategic support within the Marketing Department by developing and implementing short and long-term marketing and corporate branding strategies; identify opportunities for brand awareness; and support all internal communication initiatives.


II. ESSENTIAL FUNCTIONS:
A. Assist with copywriting, editing, implementing, and coordinating production of all marketing and sales collateral, direct mail campaigns, print ads, social media and emails.
B. Author internal monthly newsletter
C. Create and maintain monthly bill messages
D. Develop and implement customer satisfaction surveys
E. Assist with edits, and copywriting content for annual Directory and Magazine publications
F. Communicate campaign, promotional or product deliverables, objectives, and timelines to internal departments while providing instructions for promotion or use
G. Maintain inventory and organize marketing supplies, materials, and promotional items
H. Oversee marketing materials and forms:
      - Coordinate, edit, and optimize any internal or external material concerning advertising and branding
      - Ensure all materials are consistent with planned marketing strategies

      - Monitor, maintain, and update promotional materials, and forms inventory, when necessary
L. Enter monthly expenses into budget spreadsheet, and maintain invoices, per accounting requirements
M. Organize and coordinate marketing and community events, including overseeing logistics, managing registrations, coordinating with vendors, creating itineraries, and ordering marketing promotional items or collateral
N. Create and coordinate monthly production of On-Hold messages
O. Prepare reports via the collection and analysis of customer or prospective customer data, as needed, or assigned
P. Evaluate and monitor promotional campaign performance and prepare reports as needed
Q. Perform a variety of other marketing-related or clerical duties as assigned by the Marketing Manager


III. EDUCATION, EXPERIENCE AND SKILLS REQUIRED
A. Bachelor’s Degree in Marketing/PR/Communications or relevant field
B. 1+ years of experience in Marketing, Advertising or Public Relations
C. Strong written and verbal communication skills to articulate clearly with various internal departments, and vendors
D. Strong organizational, and time management skills required
E. Ability to prioritize and coordinate multiple projects and competing work demands
F. Creative and technical copywriting skills
G. Strong attention to detail
H. Ability to work independently and be self-motivated
I. Knowledge of traditional and digital marketing campaigns
J. Experience with working with budgets and invoicing
K. Must be a confident team player who enjoys collaboration

L.  Proficiency in full Microsoft Office suite, especially with Excel and PowerPoint


IV. PREFERRED QUALIFICATIONS:
A. Proficiency in Adobe Illustrator, Photoshop, or InDesign
B. Familiarity with content management systems (CMS) and customer relationship management tools (CRM)
C.  Experience with email marketing software


LICENSE
A. Valid Oklahoma Driver’s License Required


OTHER
A. Occasional evening or weekend work as needed for social media, events, or job duties.
B.  Must be able to occasionally travel in the Bixby/Tulsa/Bartlesville Area
C. Must be able to occasionally lift 50 pounds

Bixby Telephone Company dba BTC Broadband offers competitive pay and excellent benefits including Medical, Dental, Vision, 401K, and more. Please fax or mail your resume to Human Resources, 6 E. Breckenridge, Bixby, OK 74008. Fax (918)366-2044 or email btc-jobs@mybtc.com. No phone calls please.


Property Maintenance Technician

Note: This position is one involving safety-sensitive job duties under Bixby Telephone Company’s Alcohol & Drug-Free Workplace Policy – Policy #514 (Revision Date: 10-15-19).


I. POSITION SUMMARY:

Maintains efficient operation and upkeep of buildings, properties and grounds.

II. ESSENTIAL FUNCTIONS:

A. Performs or assists in grounds keeping duties: mowing, weed eating, tree trimming, seasonal planting and snow removal from sidewalks and parking lots.
B. Performs routine maintenance for facilities, buildings, and grounds.
C. Performs minor electrical and plumbing maintenance.
D. Performs minor painting and carpentry, installing doors, cabinets, flooring, trim and moldings as necessary.
E. Responsible for the preparation “make ready” of vacant properties.
F. Completes maintenance and repair of projects as assigned.
G. Responsible for proper maintenance of company tools and equipment.
H. Reports unsafe or hazardous conditions to Property Maintenance Foreman.
I. Move and relocates office furniture; make adjustments to desks, chairs and cabinets.
J. Keeps track of maintenance receipts, vehicle reports and company fleet card.
K. Maintains personal company vehicle; oil changes, tracks mileage and repairs and keeps vehicle clean.
L. Assists in company fleet maintenance.
M. Provides after-hours emergency coverage.
N. Performs all other related duties as assigned by management.


III. EDUCATION, EXPERIENCE AND SKILLS:


Required Education and Experience:

A. High School Diploma or equivalent.
B. 1-2 years related work experience.


Preferred Education and Experience:

A. Knowledge of general building maintenance.
B. Principles of carpentry, plumbing, painting, and electrical work.
C. Knowledge of occupational hazards and standard safety practices.

Required Skills:

A. Attention to detail.
B. Ability to work independently and make sound technical decisions using information at hand.
C. Ability to communicate with co-workers and various business contacts in a professional and courteous manner.
D. Ability to effectively function as a team player.
E. Ability to use hand tools.

Desired Skills:

A. Ability to use a variety of power tools.
B. Ability to use heavy equipment: tractor, forklift and backhoe.

LICENSE:

A. Valid Oklahoma driver’s license and the ability to operate a motor vehicle appropriate for the job position.

Bixby Telephone Company dba BTC Broadband offers competitive pay and excellent benefits including Medical, Dental, Vision, 401K, and more. Please fax or mail your resume to Human Resources, 6 E. Breckenridge, Bixby, OK 74008. Fax (918)366-2044 or email btc-jobs@mybtc.com. No phone calls please.


Network Engineer
Note: This position is one involving safety-sensitive job duties under Bixby Telephone Company’s Alcohol & Drug-Free Workplace Policy – Policy #514 (Revision Date: 10-15-19).

I. POSITION SUMMARY:

The Network Engineer is responsible for the design, continuous improvement, and management of core network equipment and key network interconnects. Works closely with other departments to achieve operational goals. Coordinate and lead service design, transition, operation, and continual service improvement stages of service management as it applies to the core network. Contributes to and maintains network standards and documentation.

II. ESSENTIAL FUNCTIONS:
A. Network Engineering:
1. Network capacity planning, performance tuning, troubleshooting and monitoring ensuring system availability, scalability and general health.
2. Design, engineer and implement scalable physical and logical network solutions, to include network security and monitoring systems (Firewall, SBC, traffic monitoring, etc.)
3. Work with Network Administrators to create change configurations, and oversee the implementation of these changes within maintenance windows.
4. Create and maintain up to date documentation of the network, detailing configuration and topology.
5. Research, develop & deploy numerous technologies and network topologies to evolve and scale our network.
6. Provision new circuits for Internet, WAN, MAN, and MPLS including working closely with other service providers.
7. Work closely with the internal network team and vendors to develop new solutions and influence the future of networking within the company.
8. Work closely with internal teams and our customers to design, maintain, monitor, and implement custom solutions meeting their needs.
B. Other:
1. Provide or obtain subject matter expertise for service design and operation efforts in interactions with Service Desk, Central Office, and Systems.
2. Self-motivated and directed with ability to effectively prioritize and execute tasks efficiently.
3. Work with project teams under the supervision of the project manager.
4. Perform other related duties as assigned by management.


IV. EDUCATION, EXPERIENCE AND SKILLS:
The required specifications (education, experience, and skills) are those that the employee must have to hold the position. Applicants applying for this position must possess the required specifications in order to be considered for the job. The desired specifications are those that are not required for the employee to hold the position, but the employee should try to obtain the desired education, experience, and/or skills to be effective and successful in the position.
1. Required education: 4-year College degree in a technology related field, or combined relevant certifications, experience, and/or training.
2. Required experience: 4+ years experience in telecommunications or IP networks.
3. Desired experience: 6+ years experience in telecommunications or IP networks.
4. Required skills: Proficiency of use of Windows desktop operating systems and productivity applications. Network configuration, diagnostic, troubleshooting, and problem-solving skills (CCNA level or above). Common network and network management protocols. Ability to solve complex network problems independently, quickly, and completely. Communicate clearly and effectively with customers, peers, supervisor, and other department members through verbal and non-verbal communication. Documentation and diagram skills. 55+ WPM.
5. Desired skills: SDN, automation, scripting, Metro Ethernet, JunOS, Brocade NetIron, BGP, OSPF, MPLS family of protocols, VoIP protocols, VRF, IPv6, QoS, traffic engineering, ITIL, network design, Ethernet testing methods, DWDM, xDSL, FTTx, AE, project management.
6. Required Attributes: High level of attention to detail, critical thinking, and analytical ability. Ability to work effectively with internal and external customers in a team environment. Aptitude for learning new material and skills quickly. Able to take the initiative and to work with or without regular supervision. Constantly seeking improvement and knowledge.


IV. ADDITIONAL CRITERIA
1. Must maintain valid Oklahoma driver’s license.
2. Participate in on-call rotation with other department members and respond to alarm notifications from monitoring system.
3. Must be able to switch between tasks frequently.
4. Must be able to work under pressure and work professionally with users that may be difficult.



Bixby Telephone Company dba BTC Broadband offers competitive pay and excellent benefits including Medical, Dental, Vision, 401K, and more. Please fax or mail your resume to Human Resources, 6 E. Breckenridge, Bixby, OK 74008. Fax (918)366-2044 or email btc-jobs@mybtc.com. No phone calls please.


Cable Locator

This position is one involving safety-sensitive job duties


I. POSITION SUMMARY:
Uses various models of electronic cable locating equipment to determine and mark underground locations of telephone copper and fiber optic cables. Requires access / disassembly – reassembly of pedestals, cabinets, and building terminals. Requires disconnection / reconnection of telephone grounding systems. Requires self scheduling for multiple locate request sites and related travel routes.


II. ESSENTIAL FUNCTIONS:
A. Monitors one call request forms and determines response time and routing to meet one call locate response time requirements.
B. Uses laptop PC and various construction drawings to determine cable information and routes
C. Accurately locates underground copper and fiber optic cables and marks the location of the route with appropriate indicators.
D. May confer with customers to further determine cable locate problems and acceptable resolutions.
E. Maintains and monitors performance of locate equipment accuracy. Coordinates repair requirements with material & supply.
F. May be called upon to research damaged cable incidents & record incident evidence using digital photos & written reports.
G. Works & coordinates with BTC contracted locate services.
H. Responsible for performing after hour emergency locates.
I. Performs all other related duties as assigned by management.


III. EDUCATION, EXPERIENCE AND SKILLS:
A. Knowledge of basic electronics and circuit diagrams.
B. Knowledge of telecommunications cable plant and associated structures.
C. Basic PC skills & ability to read CAD map and construction drawings to determine cable information and routes.
D. Knowledge of company products and services.
E. Knowledge of company policies and procedures.
F. Ability to operate a motor vehicle appropriate for the job position.
G. Skill in operating locating equipment including various hand tools.
H. Ability to communicate with co-workers and various business contacts in a professional and courteous manner.
I. Ability to read and interpret documents such as locate request forms, maps, staking sheets, and operating and maintenance instruction manuals.
J. Ability to pay close attention to detail.
K. Ability to work independently and make sound technical decisions as related to cable locate activity using information at hand.
L. Ability to effectively function as a team player.
M. High School diploma or equivalent plus two years of telecommunications schooling or equivalent work experience.

Bixby Telephone Company dba BTC Broadband offers competitive pay and excellent benefits including Medical, Dental, Vision, 401K, and more. Please fax or mail your resume to Human Resources, 6 E. Breckenridge, Bixby, OK 74008. Fax (918)366-2044 or email btc-jobs@mybtc.com. No phone calls please.