Email User Guide
1. Current users – Change your password
To change your current password to access email, webmail and other BTC online services, excluding Postini Spam Filtering and BTC eBill please click on the following link:
If you have forgotten your password, you will need to contact a BTC Broadband Customer Service Representative at (918) 366-8000 and request that your password is reset.
2. Add additional mailboxes
When new accounts are setup, one main Email account is activated. Each user is allowed to add additional Email addresses to their main account, depending on their level of service. The numbers below include the original Email address of the account.
- High Speed Internet Residential Service –can establish up to 10 email addresses
- High Speed Internet Business Service –can establish up to 20 email addresses
- Additional Email addresses are also available for business accounts. For questions regarding business accounts, please call 366-8000 and ask for “Business Sales Support.”
Note: For your protection, you will need your username and current password to access the following area. Subscribers with the original “username-olp” account style will need to add the “-olp” to their name.
3. Set up your free virus and junk email protection with Google’s Postini
Postini is designed to protect all email users from junk Email (spam), viruses and threatening intrusions from attackers. Log in once and choose your personal settings for eliminating junk email–that’s all it takes. You’ll be notified by email immediately when a virus is detected and every 3 days of the junk mail caught. Or, check your Postini account as often as you choose.
Note: By default all new email accounts are automatically subscribed to Postini.
4. Technical Support
Online Plus provides a 24-hour technical support group that is trained to take care of all of your Internet connection needs. You can email any questions to or call (918) 366-5464.