Need help paying for phone service?

The Lifeline program is designed to assist low-income subscribers with telephone service. If you are receiving state or federal assistance, you may be eligible for our Lifeline Program. 

To be eligible, customer must be enrolled in or receive assistance from one of the following programs:

• Food Stamps
• Aid to Families with Dependent Children (AFDC)
• Supplemental Security Income (SSI)
• Medical Assistance (Medicaid)
• Vocational Rehabilitation (include aid to hearing impaired)
• Oklahoma Sales Tax Relief
• Federal Public Housing
• Low Income Energy Assistance Program
• Bureau of Indian Affairs General Assistance
• Temporary Assistance for Needy Families
• Head Start Programs
• National School Lunch Programs

Are there any restrictions?
Lifeline can only be used for the primary telephone line in a household. You may purchase additional services available to a non-Lifeline customer.  The name on the phone bill must match the name of the household member participating on the eligible program with the exception of the National School Lunch free Program.

How do I apply?
To apply for Lifeline stop by your certified BTC Broadband retail store.

What proof of eligibility do I need to provide?
You will be asked for proof of your eligibility by submitting a form signed under penalty of perjury that you receive benefits from or a copy of any dated document which verifies your participation in one of the qualifying programs listed above.  Proof of total household income may be required for income based qualification. Your Lifeline benefits will take effect when proof of eligibility is received.

How do I continue to receive Lifeline benefits?
Eligibility is reviewed periodically. Your benefits will be discontinued when you no longer meet the eligibility requirements or when proof of eligibility is not received.  Customers who are no longer eligible for Lifeline benefits must notify their service provider.