Residential Testimonials

residential testimonials

 

Here are some testimonials from BTC Broadband’s Residential Customers:


“Everyone I talked with at BTC Broadband (CSR, Tech Support) was very helpful and polite and very understanding/patient with me about our issue. It was a good job done!”
-Debra Peters


“I just wanted to say how wonderful Mike was setting up our WiFi. Our WiFi was scheduled to be done at 8am and unfortunately the guy who was supposed to come couldn’t make it so we rescheduled! I was not upset at all because of the level of communication I received from you all! When I pulled in after getting off work Mike had just gotten here to install the WiFi! He was so nice, and explained exactly what we had and what we could and couldn’t do with our speed!! He is seriously amazing!! Great asset to your team!”
– Madeline F.


GIG CUSTOMER
“Loving it! Making everyone jealous by running a speed test, getting 800 or 900 Mbps, and then texting it to all my friends!”
– Jason V.


GIG CUSTOMER
“We love the Big Gig and my parents were there during the install and they love it too!”
-Adrian C.


GIG CUSTOMER
“We have loved having the Gig Internet and have had nothing but a great experience with it.”
-Alex & Mandy Bowles


GIG CUSTOMER
“Everything is going well.”
-Marilyn Blassington


GIG CUSTOMER
“Awesome, extremely courteous, professional, respectful and resourceful. Couldn’t be more pleased with the service.”
-Tony Cervi


GIG CUSTOMER
“I am getting the speed BTC advertises and I’m very happy.”
-Mengjiao Yu


GIG CUSTOMER
“I’m still getting used to the new upload speeds!! I set a video to upload the other day and thought something was wrong, only to discover it had finished uploading faster than I was used to it queuing up to upload. Very happy!”
-Paul Wizikowski, Gig Customer


“I have BTC and they are great.”
-Carolyn Newman-Harris


“We had Fiber-optic broadband Internet installed in our home just recently. Our technician, Kasey, did an incredible job on the install. It looks great on the side of our house and the speeds are incredible. Luke and Brent came by the very next day to bury the cable in our yard. I cannot even tell where the trench was they they dug out. Thank you to BTC Broadband for a job well done.”
-Mike Bakker


“The longer I have BTC Broadband the more impressed I am!! Thank you for being proactive and providing excellent customer service.”
-Beckah L.


“We were having no luck regaining a Wi-Fi hot spot in our house. Through BTC I called Tech Service last night and reached Gage. He figured out the problem in less time than I expected and was very polite, patient and courteous. I wanted to ensure he is recognized for service.”
-Vic M.


“Never had any problem with BTC Broadband.”
-Linda Hill


“I have had BTC Broadband with Internet for several years. They are very responsive when you have issues, even come out at night or weekends, if needed.”
-Megan Munn


“We had Cox for months with issues nearly every day. Had two service calls and nothing made the problem better. With BTC Broadband I haven’t had one problem.”
-Tori Ford


“Excellent Service.”
-Wanna